Rules of Conduct in the Public Areas of the Bpi

Modes of access

  • 1- Mission of the Library

The mission of the Public Information Library is to make available to the public its collections (around 400,000 documents) of books, periodicals, discs, microfilms, documentaries, CD-ROMs, language learning and teaching methods and electronic resources.
  • 2 - Opening hours

The Public Information Library is open:
- from 12:00 am to 10:00 pm on Mondays, Wednesdays, Thursdays and Fridays
- from 11:00 am to 10:00 pm on Saturdays, Sundays and holidays
- from 12:00 am to 07:00 pm on December 24 and 31
- from 12:00 am to 10:00 pm on December 25 and January 1st
To enable the Library to close the building at 10:00 pm, the employees begin asking visitors to leave as of 09:45 pm.
The Library is closed on Tuesdays and on May 1st.
  • 3 - Entry requirements 

The Public Information Library is open to all free of charge and without any formalities. The accommodation capacity of the Library floors is set by the Safety Commission of the Headquarters of the Paris Police. In case of crowds, a waiting line is organized.
Visitors who are under the influence of alcohol or whose condition of hygiene or behaviour are likely to disturb users or the employees are not permitted to enter the Library.
People aged over 60, people with handicaps and pregnant women benefit from direct, priority access on presentation of suitable identification*, subject to availability.
Access is through the exit of the Bpi, on the mezzanine floor. Handicapped people can access the Centre by the staff entrance (corner of the rue du Renard – rue Saint Merri).
Wheelchairs are required to use the elevator. They are not allowed on the escalators.
For the safety of visitors and for the safeguarding of the public legacy, employees may ask users to open their bags or packages and to show the contents at the entrance, at the exit or at any other place in the Library. During periods when the Vigipirate security plan is applied, checking the contents of bags and packages is systematic and obligatory.
- Person aged over 60: an ID card showing their birth date.
- Disabled person: proof of disability or a card stating “difficulty remaining standing”
- Pregnant women:  medical certificate of pregnancy.
  • 4 - Bulky and forbidden items

Access to the Public Information Library is not permitted for visitors who are carrying bulky items, suitcases, backpacks and other bags and luggage larger than the authorised dimensions. (40 cm x 55 cm x 20 cm).
Only two bags are allowed per visitor.
The following items are also prohibited in the Library:
- Arms and munitions of any kind
- Explosive, flammable and volatile substances
- Alcoholic drinks and illicit substances
- Motorbike and scooter helmets
- Wheeled objects (roller-skates, scooters, skateboards, etc.)
  • 5 - Animals

Except for guide-dogs and service-dogs accompanying people with handicaps, animals are not allowed on the premises of the Library.
  • 6 - Group visits

Group visits can be conducted only by an official of the Public Information Library or of the Georges Pompidou National Art and Culture Centre according to the procedures set by the establishment.


Offer of services

  • 7 - Consultation of collections – Access to services

All of the collections of the Public Information Library are accessible to everyone, openly, free of charge and without any formalities for on-site consultation. No document can be loaned out.
The employees of the Public Information Library are available for users during opening hours to respond to their requests for information and to help them to use the resources of the Library.
Certifications of presence in the Library cannot be provided to visitors who request one.
Certain services are accessible on appointment and for a limited length of time:
- Listening to audio recordings (75-minute sessions)
- Watching films in the film area on level 3, in front of desk 7
(2h00 sessions)
- Using self-study learning software and methods of apprenticeships
(1h00 sessions)
- Pianos (level 3, Music space and Spoken documents) (1 hour sessions)
- Video game consoles (level 1, session of 1 hour)
Reservations can be made on the same day in the Library.
Workshops are also regularly offered, with or without reservation.
  • 8 - Specific viewing conditions

While most of the collections are openly accessible, consulting certain documents, in view of their nature or their very high cost, may be regulated:  in particular, they may be accessed for a limited time period, or subject to the presentation of an ID card.
  • 9 - Services for those with visual impairments

The Public Information Library has made available for people with visual impairments five booths equipped with specialised material, that can be reserved by telephone or on-site. People with visual impairments may also benefit from the volunteer guides to find their way around the collections and use the equipment of the Library.
On all three levels of the Library, multimedia stations equipped with software to enlarge characters are reserved in priority for those with vision problems.
  • 10 - Reproduction

Devices and services for reprographics are made available for users by a supplier under contract who is also responsible for their operation and maintenance. Any complaints should be filed with the employees of this supplier.
Reproduction of sound and audiovisual documents as well as music sheets is prohibited.
All devices will be turned off at 9:45 pm. Reproduction of microfilms on paper stops at 9:00 pm.
Photographing documents is authorised if they are reserved strictly for private purposes and not for public use.

Duties of visitors

  • 11 – Behaviour

Users must abstain from any aggressive or insulting behaviour, or from any attitude, clothing or lack of hygiene likely to disturb other users or the employees.
  • 12 - Noise, noisy devices and cell phones

To preserve the quality of the reading and working conditions for other users, peace and calm inside the Library must be maintained. Loud conversations should in particular be avoided.
The use of noisy devices (radios, musical instruments, etc.) is prohibited.
The use of cell phones is permissible in areas marked with an appropriate sign. It is strictly prohibited elsewhere.
In any case, cell phones must be turned off or switched to “vibrate” mode.
  • 13 - Use of areas and devices made available to users

Users must use the areas and equipment in the way that they were designed for. Instructions for use and charters for the use of the materials are available in the areas where they are placed. So that everyone can benefit from the services of the library, users must not monopolise the devices put at their disposal, particularly those which are as a priority reserved for people with handicaps.
  • 14 – Internet access

The use of Internet in the areas where it is accessible must conform to the users’ charter (visible on the screens)
  • 15 -Paging voice calls

No paging voice calls can be made by employees at the request of a visitor.
  • 16 – Surveys, studies

It is not permissible to conduct any study, survey or interview within the establishment, except by special authorisation of the Director.
  • 17 - Smoking

It is forbidden to smoke inside the Public information Library.
The use of electronic cigarettes is not allowed.
The external passageway is accessible from behind the cafeteria.
  • 18 - Food and drinks

For reasons of hygiene and respect for the integrity of the collections, it is forbidden to eat inside the Library. Beverages are allowed if they are in closed containers. A cafeteria for visitors is available on level 2.
  • 19 -  Neutrality

It is forbidden to perform religious or political acts, distribute tracts, or conduct collections of money, signatures, or subscriptions. Business, publicity and propaganda are also forbidden in the Library.
  • 20 - Image copyright: 

In order to guarantee image rights and intellectual and property rights for the Bpi audience and employees, it is forbidden, except with the express permission of the management of the establishment, to take photographs of the building and the people inside or to make visual or audio recordings of any kind.
  • 21 – Actions to be taken in case of illness or accident

Users are requested to notify the employees of any accident or illness occurring in the Library and, except if you have special medical skills, to avoid touching or moving the victim.
  • 22 – Actions to be taken in Bpi emergency evacuation cases

In case of a major event that puts the safety of the visitors and employees of the Bpi in danger such as a major technical problem, fire, bomb alert or discovery of a suspicious package, the evacuation of the Bpi will be initiated by a warning alarm. So that the evacuation can be carried out as quickly as possible and in the safest conditions, visitors must immediately and calmly head for the emergency exits planned for this purpose.
In addition to the luminous exit signs showing the exit routes and emergency exits, the employees of the Bpi will guide visitors outside of the building and ensure that they reach complete safety. As stated in the regulations, a fire drill involving visitors takes place every year.
  • 23 – Theft of personal effects

It is strongly recommended to users to watch their personal effects. The Public Information Library and the Georges Pompidou National Art and Culture Centre refuse to accept any responsibility in case of theft, deterioration or loss of personal effects that users may suffer. In case of violations, only users may file a complaint at the Police Station of the 4th arrondissement (27, boulevard Bourdon – Tel. 01 40 29 22 00, access via metro Bastille).
  • 24 - Lost and found

Lost property should be given to an employee, who will deposit it at the General Information Desk (level 1), before it is taken to the central cloakroom of the Georges Pompidou National Art and Culture Centre.
  • 25 -Theft of documents belonging to the Library

No document can be taken out of the Library. An anti-theft system enables the detection of any failure to follow this regulation.
  • 26 - Protection of the collections

It is forbidden to mark, annotate or highlight the documents, to place graffiti or inscriptions of any kind, to insert paper that is blank or carries messages, or to tear or soil them. Any voluntary deterioration (pages ripped out or cut out, etc.) is prohibited.
  • 27 - Respect for the public areas

To preserve the quality of the reception and maintain in good condition all the public areas of the Library, including the restrooms, it is forbidden to place inscriptions, ads or notices on any furniture or building or to throw refuse on the floor.
  • 28 - Video surveillance system

A system of video surveillance is installed in the different areas that are open to the public with the aim of ensuring the security of people and property. This installation is governed by an authorisation from the Prefecture (Law of January 21, 1995 - article 10.2). In addition, the IT service of the Library can check at any time that the use of the terminals and the electronic contents consulted conform to the measures of the present regulations.

Application of the present regulations

  • 29 -Display

These regulations are displayed throughout the Library, on the website and may be distributed inside the Library.
  • 30 - Complaints and suggestions

Suggestions or complaints concerning the operation of the Library may be made by leaving a message at the General Information Desk, or by writing to “Mme la médiatrice de la Bpi” by mail at 75197 Paris cedex 04 – or by completing a form available on the website of the library (section « contacts »).
In addition, suggestions for the purchase of documents can be filed at the various information desks.
  • 31 - Penalties

Any contravention of the regulations may result in offenders being barred from using the Library and if necessary in legal action against them. Any theft, destruction, degradation or deterioration of furniture or fixtures of the Library, or any attempt to do so, is punishable by criminal penalties (articles 311-1 and those following, 322-1 and 322-2 of the new French Penal Code).
  • 32 - Various instructions

For reasons of security, in an emergency or to ensure the smooth operation of our services to the public, users must comply with the instructions of the employees of the Public Information Library or of the Georges Pompidou National Art and Culture Centre.
Security employees are present to guarantee the safety of the visitors and the collections.
In particular, they are responsible for the required interventions in case of an incident, an accident, a fire, violence and evacuation of the building as well as the application of the present regulations.
  • 33 – Regulations of the Georges Pompidou National Art and Culture Centre

The present regulations complete and provide details on the regulations of the Georges Pompidou National Art and Culture Centre to which it is subject.
Paris, November 23, 2015
President of the Georges Pompidou National Art and Culture Centre and of the Public Information Library
Director of the library of the Public Information Library (Bpi)
Christine CARRIER